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Shipping to: United States
The HIGH Online Shop accepts the following payment methods: credit card, debit card or prepaid card on all international circuits, bank transfer, PayPal, iDeal (in Holland), Sofort (in Austria, Belgium, Germany and United Kingdom).
All transactions are processed by Global Collect, a secure online payment gateway that transfers the payment information using the highest security standard, in encrypted form: your credit card details will be rendered totally illegible to third-parties.
Payment via credit, debit or prepaid cards
We accept credit, debit or prepaid cards issued by the main international circuits: Visa/Visa Electron, Mastercard,/Maestro, American Express and JCB.
After order confirmation, you will be automatically transferred to the page of our partner Global Collect where you can enter your card details: card number, expiry date and CVV2/CVC2/CID security code.
On Mastercard and Visa cards, the security code is a 3 digit number on the back, next to the signature strip. On American Express cards, the security code is a 4 digit number on the front of the card.
Once payment has been completed, you will be transferred to our eStore order confirmation page.
Refunds on returned goods will always be made to the card originally used to purchase them.
The PayPal login page will open automatically during the order confirmation process; simply enter your details and confirm the payment. If you don't have a PayPal account, you can create one and then confirm relative payment.
Refunds on returned goods will be made to the account used for the relative payment.
Once the order has been completed, you will receive the bank details which you should use to make your transfer in the automatic order confirmation email.
For bank transfer payments, please process the payment within 3 working days of placing the order; after this term we are unable to guarantee availability of stock. All and any bank fees are charged to the Customer. The order will only be despatched after receiving payment confirmation from our bank; it may take up to 5 working days for bank transfer payments to clear.
If payment for the original order was made by bank transfer, the refund will be credited to the current account you indicated on the RMA form.
Payment by iDeal or Sofort
The iDeal or Sofort login page will open automatically during the order confirmation process; simply enter your details and confirm the payment. Refunds on returned goods will be made to the account used for the relative payment.
Our customer service is available from:
Monday to Friday
from 9.00 a.m. to 6.00 p.m. (GMT+1)